building the margins
Saturday, August 14, 2004
  Bank One sucks...

A couple days ago, I received a notice in my mailbox that I had something waiting for me to pick up. I went into the Post Office (luckily there was no line), thinking that perhaps someone had sent me a package or that I forgotten that I had ordered something online.

But no - the clerk handed me an envelope that turned out to be a solicitation from Bank One to sign up for a credit card. Some jerk at Bank One/JP Morgan Chase (they merged July 1, 2004) apparently thought it was a great idea to put their marketing materials in a large manila envelope labelled "do not bend" so that they could be sure potential customers would at least look at their materials.


I find this to be shamelessly manipulative. I get several credit card offers a week that I already have to waste time hand shredding before I throw away. I certainly don't need to have my time wasted by having to go into the post office to pick up Bank One's marketing crap which could just have easily been mailed in a regular envelope.

The cowards didn't even include a phone number to call... a sure sign that their customer service is probably less than stellar.

I certainly won't be signing up for this visa or any from this company.
 
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If change is to come, it will have to come from the outside. It will have to come from the margins. -Wendell Berry _______________________________________ Proud member of the reality-based community

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